E-mail Alerts

Our 'E-mail Alerts' keep you up to date with the latest investor information as soon as it is posted on our website. If you would like to receive these automatic information alerts please register here.

Dividend Reinvestment Plan (“DRIP”)

Our ordinary shareholders may wish to know about this plan, which allows you to use your dividends to buy further shares in Croda. The DRIP is provided by Capita Asset Services, a trading name of Capita IRG Trustees Ltd that is authorised and regulated by the Financial Conduct Authority.

For more information on DRIP and an application pack please call: 0871 664 0381
(calls to this number cost 10p per minute plus network extras)

If calling from overseas please use +44 208 639 3402

Lines are open 9.00am to 5.30pm, Monday to Friday, excluding public holidays. Alternatively you can email shares@capita.co.uk or log on to www.capitashareportal.com.

It is important to remember that the value of shares and income from them can fall as well as rise, and you may not recover the amount of money you invest. Past performance should not be seen as indicative of future performance. This arrangement should be considered as part of a diversified portfolio.

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Overseas Shareholders

You may choose to receive your next dividend in your local currency, for those living outside the UK, Capita has partnered with Deutsche Bank to provide you with a service that will convert sterling dividends into your local currency at a competitive rate. You can choose to receive payment directly to your local bank account, or alternatively, you can be sent a currency draft.

You can sign up to this service on the Share Portal (by clicking on "your dividend options" and following the on screen instructions) or by contacting the Customer Support Centre. For further information please contact Capita:

By phone - UK - 0871 664 0385
(calls to this number cost 10p per minute plus network extras).

If calling from overseas please use +44 20 8639 3405

Lines are open 9.00am to 5.30pm, Monday to Friday, excluding public holidays.

By email - ips@capita.co.uk

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Relating to beneficial owners of shares with ‘information rights’

Please note that beneficial owners of shares who have been nominated by the registered holder of those shares to receive information rights under section 146 of the Companies Act 2006 are required to direct all communications to the registered holder of their shares rather than to the Company’s registrar, Capita Registrars, or to the Company directly.

Share dealing

Share dealing services are available for shareholders to either sell or buy Croda ordinary shares. For further information on these services please contact:

UK shareholders only
Capita Asset Services - Sell or buy on-line or by telephone

UK and overseas shareholders
Stocktrade - Low cost telephone dealing service

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Share fraud warning

Share fraud includes scams where investors are called out of the blue and offered shares that often turn out to be worthless or non-existent, or an inflated price for shares they own. These calls come from fraudsters operating in ‘boiler rooms’ that are mostly based abroad. Whilst high profits are promised, those who buy or sell shares in this way usually lose their money.

The Financial Conduct Authority (FCA) has found most share fraud victims are experienced investors who lose an average of £20,000, with around £200m lost in the UK each year.

Protect yourself

If you are offered unsolicited investment advice, discounted shares, a premium price for shares you own, or free company or research reports, you should take these steps before handing over any money:

  • Get the name of the person and organisation contacting you
  • Check the Financial Services Register at www.fca.org.uk/ to ensure they are authorised
  • Use the details on the FCA Register to contact the firm
  • Call the FCA Consumer Helpline on 0800 111 6768 if there are no contact details on the Register or you are told they are out of date
  • Search our list of unauthorised firms and individuals to avoid doing business with.

REMEMBER: if it sounds too good to be true, it probably is!

If you use an unauthorised firm to buy or sell shares or other investments, you will not have access to the Financial Ombudsman Service or Financial Services Compensation Scheme (FSCS) if things go wrong.

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Report a scam

If you are approached about a share scam you should tell the FCA using the share fraud reporting form at www.fca.org.uk/scams, where you can find out about the latest investment scams. You can also call the Consumer Helpline on 0800 111 6768.

If you have already paid money to share fraudsters you should contact Action Fraud on 0300 123 2040