日本語 中文
Contact
four ladies smiling with glowing skin

Consumer Care sustainability review

Connecting value with impact

Connecting sustainability to people, making it personal, is core to the sustainability focus within the Consumer Care business. Consumers desire personal care products that deliver performance, without negatively impacting the planet. Keeping this at the core creates value for our customers’ brands and the consumers they serve.

Value through leadership

  • Our commitment to leadership in decarbonisation, on both an operational and supply-chain level, as well as our provision of product-level data, is industry-renowned.
  • Our customers often share with us the value they place on our Product Carbon Footprint data and their recognition of our advanced position versus our peers.
  • This leadership places us in a premier position as a strategic supplier, offering us privileged access to strategic innovation development opportunities.
  • Future plans to be deforestation-risk free and to lessen our impacts on water and biodiversity will further empower us to deliver to our customers' needs.

Our customer engagement continues to be strong on sustainability topics, demonstrating our established position in decarbonisation and fast-emerging leadership in reducing water use impact.

Natrineo™ CR8, KeraBio™ K31 and Zenakine™ are all examples of our latest award winning innovation, with strong sustainability credentials such as 100% natural content, lower GHG emissions, biodegradability, more sustainable sourcing or produced via biotechnology. They have been well received by our customers and the wider market.

Power of partnership

  • Through partnership, we can offer targeted solutions that can reduce environmental impacts and address our customers' strategic sustainability priorities.
  • Our customers are increasingly placing human rights due diligence as a central priority, stressing the importance of social and environmental audits of our manufacturing sites.
  • Completion of these voluntary assessments reassures customers of our compliance with legal requirements and ethical principles and helps identify areas for improvement. 
  • Our willingness to engage and collaborate with them to achieve third-party assessment differentiates us from our peers.

Our enthusiasm for partnerships with our customers on their decarbonisation activities, ethical supply chain assessments and new product certification is strong.

We began to assess our practices for environmental and human rights impacts at a site-level in 2025, addressing sites in priority countries for our customers and demonstrating our commitment to progress and working with our customers on their due diligence. We offered practical solutions for decarbonisation; at the product level, we can offer to reduce GHG emissions, exciting them on the possibilities we can deliver to support their progress.