Our business model

We use our smart science to create high performance ingredients and technologies that improve people’s lives. We are a B2B company that, through direct local relationships, sells small quantities of high-value ingredients to customers of all sizes. These ingredients deliver vital functionality and downstream benefits at low inclusion levels.

We operate globally with a focus on high-value niches in consumer care and life science markets, working closely with customers at every stage of the value chain. We aim to enhance our reputation for innovation, sustainability and quality in everything that we do.

We apply our knowledge, intellectual property and core technologies to transform alternative feedstocks that are typically bio-based, into ingredients that enable customers to maximise their impact with minimum footprints.

Value creation from discovery to supply

Croda sits at the intersection of bio-based raw materials and high-performing innovative ingredients. Through the application of our intellectual property and technology platforms, we transform basic feedstocks into ingredients that enable customers to maximise their impact with minimum footprints.

The building blocks of our business

Our people

We employ 6,027 people, with employee costs accounting for approximately 24% of our sales. We commercialise and develop their skills and knowledge to drive our sales and profits.

Raw materials

Raw material and packaging costs constitute approximately 35% of our sales. Our raw materials primarily comprise bio-based (rather than petrochemicalderived) resources, including crop-based commodities and natural oils.

Sites and infrastructure

We invest 6-8% of sales in capital expenditure annually to maintain, develop, and decarbonise our sites and infrastructure. We expect capex to trend downwards towards 6% of sales as new capacity expansions are completed.

Capital

Our capital requirements are primarily met through loans and credit facilities. Our leverage ratio of 1.4x net debt to EBITDA is well within our targeted range of 1-2x over the mediumterm cycle, providing continued balance sheet strength and optionality.

R&D

In 2024, we allocated 4% of sales to in-house innovation. This investment is supplemented by over 600 open innovation partnerships with universities, SMEs and leading scientists providing access to specialised expertise and facilities.

Supply chain and logistics

Our well-established supply chains help us to source bio-based raw materials in harmony with nature. A global network of local warehouses for finished products ensures efficient delivery of ingredients to customers worldwide.

Energy

Energy costs represent approximately 2% of our sales. Our efficient use of energy, sourced from diverse internal and external sources, minimises its proportion in our cost structure. Renewable energy was 40% of total energy use in 2024.

Regulations

Operating globally, we adhere to relevant regulations, with legislative change often driving requirements for our innovation. Active involvement in shaping regulations and standards helps maintain product efficacy, increase competitive advantage and build stakeholder confidence.

Our Commitment

Croda is committed to being Climate, Land, and People Positive by 2030, integrating sustainability into its core practices to positively impact the environment and society for a healthier planet and future generations.

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Our Markets

We are a focused Life Sciences and Consumer Care company, our smart science is found in products that touch our lives every day from life-saving pharmaceuticals and sun protection to crop yields and seed enhancement.

Consumer Care

Consumer Care brings together the businesses within Croda that sit closest to consumers, using our smart science to provide innovative and sustainable solutions to manufacturers in home care, beauty and personal care, and fragrance. Consumer Care

Life Sciences

We help customers worldwide by providing the highest quality health care solutions, protecting crops and enhancing seeds. With a growing range of technologies aligned to global health and crop sustainability needs, we work to be a high value-add provider to customers. Life Sciences

Industrial Specialties

Our retained business in Coatings, Textiles and Fibres, Water Treatment and certain other niche industrial markets are served by Industrial Specialties, supplying essential formulation ingredients and sustainable solutions from key Croda manufacturing sites across the globe. Industrial Specialties

'One Croda' culture

United by our strong sense of Purpose and our values, we work as one team. We strive to be more agile and entrepreneurial than our competitors, with a decentralised operating model that ensures decisions are made ‘close to customers’.

Customer intimacy

We employ our own local, science-focused sales force who understand our customers. This direct selling model builds relationships with customers and provides us with insights about their challenges that are key to how we innovate. We complement direct selling with local innovation centres where we co-formulate with customers to accelerate their time-to-market. This intimacy coupled with innovation enables us to anticipate future, particularly more disruptive market changes, such as the demand for sustainable ingredients and solutions from novel technologies.

Innovation leadership

We are the leading innovator in our markets with a technology portfolio differentiated by protected intellectual property and know-how, including over 1,600 patents across more than 275 patent families. This means our ingredients have unique attributes and deliver higher value to our customers. We have a collaborative, open innovation model which combines internal R&D with partnering and technology acquisitions.

Sustainability leadership

With a heritage of using natural raw materials and providing sustainable solutions, we have embedded a long-term sustainability strategy in the way we work to ensure we deliver on our Commitment to be the world’s most sustainable supplier of innovative ingredients by 2030. With consumers and other end-customers keen to make a positive impact through their purchasing decisions, the creation of sustainable ingredients and offering sustainability claims through the use of our products are key drivers of our future commercial success.

Our approach to growth

Our growth strategy is focused on pioneering new market and technology niches where our leadership in innovation and sustainability differentiate us. We operate flexible, capital-light manufacturing sites, rather than large continuous operation plans, producing ingredients in test tube quantities rather than tanker loads. Our principal focus is on driving the continued differentiation of our portfolio through innovation and sustainability. We have a broad base of customers, large and small, and a high number of customer/ product combinations which reduces our exposure to any specific customer, market or geography.