Our 'E-mail Alerts' keep you up to date with the latest investor information as soon as it is posted on our website. If you would like to receive these automatic information alerts please register here.
10th Floor, Central Square, 29 Wellington Street, Leeds, LS1 4DL
Tel: 0371 664 0300 (from UK)
+44 (0)371 664 0300 (from overseas)
Calls are charged at the standard geographic rate and will vary by provider. Calls outside the United Kingdom will be charged at the applicable international rate; lines are open 9.00am to 5.30pm, Monday to Friday excluding public holidays in England and Wales.
Fax: + 44 (0)1484 601512
Shareholders can receive shareholder communications electronically by registering on the Registrars’ website, www.signalshares.com and following the instructions. To register, shareholders will require their investor code (IVC): this is an 11 digit number starting with five or six zeros and can be found on your dividend tax voucher or your share certificate.
Receiving corporate communications by email has a number of benefits including being more environmentally friendly, reducing unnecessary waste, faster notification of information to shareholders and eventually leading to a reduction in company costs.
Shareholders who register on the above website can also check their shareholding, view their dividend history, choose their dividend options, register changes of address and dividend mandate instructions.
Payment of dividends
Arrange to have your dividends paid direct into your bank account. This means that:
Your dividend reaches your bank account on the payment date
It is more secure - cheques can sometimes get lost in the post
You don't have the inconvenience of depositing a cheque
Helps reduce cheque fraud
If you have a UK bank account you can sign up for this service on Signal Shares (www.signalshares.com) (by clicking on "your dividend options" and following the on screen instructions) or by contacting the Customer Support Centre.
Overseas Shareholders - choose to receive your next dividend in your local currencyIf you live outside the UK, Link has partnered with Deutsche Bank to provide you with a service that will convert sterling dividends into your local currency at a competitive rate. You can choose to receive payment directly to your local bank account, or alternatively, you can be sent a currency draft.
You can sign up to this service on Signal Shares (www.signalshares.com) (by clicking on "your dividend options" and following the on screen instructions) or by contacting the Customer Support Centre. For further information please contact Link: By phone - UK 0371 664 0300, from overseas +44(0)371 664 0300. Calls are charged at the standard geographic rate and will vary by provider. Calls outside the United Kingdom will be charged at the applicable international rate. Lines are open between 9.00am and 5.30pm, Monday to Friday excluding public holidays in England and Wales. By email - firstname.lastname@example.org
Relating to beneficial owners of shares with ‘information rights’
Please note that beneficial owners of shares who have been nominated by the registered holder of those shares to receive information rights under section 146 of the Companies Act 2006 are required to direct all communications to the registered holder of their shares rather than to the Company’s registrar, Link Group, or to the Company directly.
Share fraud warning
Share fraud includes scams where investors are called out of the blue and offered shares that often turn out to be worthless or non-existent, or an inflated price for shares they own. These calls come from fraudsters operating in ‘boiler rooms’ that are mostly based abroad. Whilst high profits are promised, those who buy or sell shares in this way usually lose their money. The Financial Conduct Authority (FCA) has found most share fraud victims are experienced investors who lose an average of £20,000, with around £200m lost in the UK each year.
If you are offered unsolicited investment advice, discounted shares, a premium price for shares you own, or free company or research reports, you should take these steps before handing over any money:
- Get the name of the person and organisation contacting you
- Check the Financial Services Register at www.fca.org.uk/ to ensure they are authorised
- Use the details on the FCA Register to contact the firm
- Call the FCA Consumer Helpline on 0800 111 6768 if there are no contact details on the Register or you are told they are out of date
- Search the FCA list of unauthorised firms and individuals to avoid doing business with.
REMEMBER: if it sounds too good to be true, it probably is! If you use an unauthorised firm to buy or sell shares or other investments, you will not have access to the Financial Ombudsman Service or Financial Services Compensation Scheme (FSCS) if things go wrong.
Report a scam
If you are approached about a share scam you should tell the FCA using the share fraud reporting form at www.fca.org.uk/scams, where you can find out about the latest investment scams. You can also call the FCA Consumer Helpline on 0800 111 6768.
If you have already paid money to share fraudsters you should contact Action Fraud on 0300 123 2040