Policies and procedures
With a wide range of policies covering all parts of our business, our overriding commitment is to uphold the principles of socially responsible business practices; and to respect the interests of everyone affected by our activities, including employees, customers, suppliers, shareholders and our communities. This section contains documents to download that cover key employee rights and the policies that govern them. For more information or if you have any questions, please get in touch with our HR department.
It is the policy of Croda International Plc to conduct its business at all times and throughout the world with honesty and integrity. In the Croda Vision the Company has pledged that, "we will continue to be an ethical and responsible company."
The Company recognises it has a responsibility for all the actions of its employees in connection with the activities of the organisation. In view of this, the Company believes that the ethics demonstrated by our employees should give all customers, shareholders, suppliers, colleagues, business partners and regulators confidence that the Company operates in a way that avoids any suggestion of improper or personal motives or actions.
Therefore, all employees are expected to conduct themselves in accordance with this Code at all times.
The Company believes that all its stakeholders wish to be associated with an ethical organisation which publicises and upholds high standards in all that it does, in particular:-
- We will comply with the law in each country in which we do business including laws relating to unfair competition/anti-trust.
- We will not offer to pay, solicit or accept bribes in any form whether directly or indirectly. This includes payment or receipt of "facilitation payments" which are small payments or gifts made as common practice in some countries to obtain approvals, permits, etc more speedily – they are still bribes. Croda promotes measures to eliminate these types of payment. Employees should ensure they comply with all local laws and regulations. If you are requested to make a payment which you believe may be a facilitation payment you should consult your line manager.
- We will only give or receive gifts and entertainment that are not material or regular. Local management in each country will establish guidelines reflecting local custom as to the maximum permitted value and the circumstances in which such gifts and entertainment are acceptable.
- We will record in our published accounts all material assets and liabilities and not maintain secret accounts.
- We will not make political donations anywhere in the world.
- We will not engage in commercial espionage or covert surveillance of our competitors.
Agents and distributors in countries where Croda is not directly represented are expected to comply with this Code in all matters in which they are acting on Croda's behalf. Local management are expected to monitor compliance and to report any significant breach to the Company Secretary of Croda International Plc. In case of uncertainty in interpretation, employees should seek clarification from their line managers.
All employees have the right to make confidential reports direct to the Company Secretary of Croda International Plc at Cowick Hall, Snaith, East Yorkshire DN14 9AA, United Kingdom, without fear of detrimental action being taken against them. Failure to adhere to this Code may result in disciplinary action.
This Code will be applied in the same fair and consistent way to all employees and in accordance with all other relevant policy documents.
Our modern slavery statement can be viewed here
At Croda, we are committed to conducting our business throughout the world with honesty and integrity. We will behave ethically in all business transactions. We will comply with the law in each country in which we do business. These are the standards we expect from all of our employees, agents, distributors and any other third-parties we engage to act on our behalf.
All organisations face the risk of things going wrong from time-to-time. By adopting a culture of openness and accountability, we can prevent breaches of those standards and remedy failings when they do occur. We encourage anyone to report any information relating to any suspected wrongdoing connected to Croda. This may include:
- criminal activity
- failure to comply with any legal or professional obligation
- miscarriages of justice
- danger to health and safety
- damage to the environment
- financial fraud or mismanagement
- breach of our internal policies and procedures
- conduct likely to damage our reputation or financial wellbeing
- unauthorised disclosure of confidential information
- the deliberate concealment of any of the above matters.
How to report any concerns
For employees, we hope that concerns can be raised with line managers. If that is not possible or the matter is more serious, employees should refer to the Whistleblowing Policy on the company’s intranet and consider contacting one of the following to raise their concerns:
- Group General Counsel and Company Secretary or any other member of the Executive Committee
- the Chief Executive Officer
- the Group Finance Director
- the Group HR Director
- the Croda SpeakUp reporting line/portal.
For those outside Croda
We also welcome reports of wrongdoing from those outside our company. We have created a web-portal to provide a safe place for any individual to share information in strict confidence, within the realms of local law. This offers anonymous, web-based access for the reporting of ‘tip-offs’ to us. It is available in many languages and can be accessed via the following link: http://croda.ethicspoint.com
How we deal with reported concerns
All reports from employees and third-parties will be handled by independent dedicated experts. If concerns are raised in good faith, there will be no risk of suffering any form of detriment or retribution as a result. However, the portal must not be used to knowingly submit false or slanderous statements or information. Improper submissions of this nature can give rise to serious consequences under company policy, or under civil or criminal law.
The company is committed to ensuring both the absence of discrimination and also the promotion of positive attitudes and policies towards diversity in the workplace.
The policy applies to recruitment and selection, terms and conditions of employment including pay and benefits, communications, training, promotion, transfer and every other aspect of employment. It also applies to supply contracts and marketing/sales activities. The company will regularly review its procedures and selection criteria to ensure that individuals are selected, promoted and otherwise treated according to their relevant individual abilities and merits.
The company is committed to the implementation of this policy and to a programme of action to ensure that the policy is, and continues to be, fully effective. The overall responsibility for the policy lies with the main board of directors, however all staff are expected to comply with the policy and to act in accordance with its objectives so as to remove any barriers to equal opportunity. Any act of discrimination by employees or any failure to comply with the terms of the policy will result in disciplinary action.
Any employee or job applicant who believes they have received less favourable treatment on any of the grounds mentioned above is asked to contact the Group Personnel Manager for guidance in using the company’s grievance procedure.
Croda regularly carries out a global key compliance audit of corporate governance which includes the Code of Ethics and Whistleblowing Policy and the results are reported to the Audit Committee.
Following the coming into force of the Bribery Act 2010 in the UK, Croda instituted wide ranging anti-bribery and anti-corruption training. Senior management received training in all aspects of the Bribery Act 2010 together with the Company’s policies and procedures to enforce compliance. All employees deemed likely to be at risk of bribery related issues (in excess of 50% of the entire global workforce) have completed training on-line in respect of bribery related issues. This training involves passing a test. All employees have read and acknowledged that they understand the Company’s policies and procedures in respect of bribery related issues.
The steps detailed above show that Croda has taken steps to ensure all employees are aware of the standards expected of them and individual managers have taken action as a result to communicate these expectations to their staff. As a result of this action, Croda is ensuring that:
(a) the Code of Ethics is communicated to all current and new employees and training is taking place in respect of the policy;
(b) our Whistleblowing Policy is communicated to all current and new employees and training has taken place in respect of this policy;
(c) Our Supplier Code of Conduct is communicated to all our suppliers; and
(d) the ILO Declaration on Fundamental Principles and Rights at Work Acts are communicated and practised throughout the organisation.
Our management and training programmes implicitly cover our company approach and Code of Ethics. This means we see the value of using an indirect approach in addition to the focussed training to embed standards by placing ethical practice and integrity into a day to day setting. Through this, we achieve a targeted approach to ensuring that employees who have external interface are made aware of our counter-bribery standards.
Our induction programme guides new employees to understand the company policies and both the Code of Ethics and other compliance policies are expressly listed in the induction programme. Further, those employees deemed likely to have external interface are also required to undertake specific online anti-bribery training.
Our internal audit specifically deals with anti-bribery and corruption issues which means, every Croda office and site is required to detail its anti-corruption stance on an annual basis and this is audited to ensure appropriate levels of compliance.
The Modern Slavery Act was introduced in 2015. It requires larger businesses to report annually the steps that they are taking to reduce the risk of slavery and human trafficking taking place within their supply chains or in any part of their businesses. Read Croda's statement here.Find out more
Our Board are responsible for good governance and are committed to the highest standards of corporate governance.Find out more
Investor information including financial reporting and events.Find out more